Please Read Our FAQs Before Sending Us A Message.
Customer Service Hours
We’re here to support you during:
| Day | Hours |
|---|---|
| Monday-Friday | 09:00 AM – 06:00 PM |
| Saturday/Sunday | 10:00 AM – 3:00 PM |
Need Assistance? Reach Out to Us!
If you have any questions or need help while shopping, ordering, or with your prescriptions, there are several ways to Contact Us:
Live Chat and WhatsApp support are available Monday to Friday from 9 AM to 6 PM and Saturday/Sunday from 10 AM to 3 PM.
Live Chat
| Instructions | Ideal For | Response Time | |
|---|---|---|---|
| Click the chat icon at the bottom right of any page to start a real-time conversation with our customer support team. | Quick questions during shopping, order help. | Immediate response 24/7 |
Online Contact Form
| Instructions | Ideal For | Response Time | |
|---|---|---|---|
| Fill out the form below |
For reservations, General questions, feedback, or detailed requests |
Immediate during business hours |
Talk With an Agent
| Instructions | Ideal For | Response Time | |
|---|---|---|---|
|
Send a text message or call to: (530) 255-4156 (307) 228-4257 |
Quick questions during shopping, order help. | Immediate response 24/7 |
Send An Email
| Instructions | Ideal For | Response Time | |
|---|---|---|---|
|
Sales Representative: sales@supremeexoticanimalsforsale.com Support Specialist: todddotson@supremeexoticanimalsforsale.com |
For reservations, General questions, feedback, or detailed requests |
Immediate during business hours |
Frequently Asked Questions
Do you have an address i can drive to see the babies before ordering?
Yes, we are located at Greenville, Mississippi
If you’d like to pick up, you are required to make a $300 deposit for the reservation, which goes towards the actual payment of the pet you would like to get.
Note: The $300 deposit is simply a fee for the reservation, which is 100% refundable if you are not interested in getting any of our exotic animals.
For more info, kindly contact us via Live Chat, get to our Customer Service: todddotson@supremeexoticanimalsforsale.com, or fill out the form to send us a message
Can i Pay cash on delivery?
Yes;
If you’d like to pay cash on delivery, one of our agents will have to deliver the animal to you in person. You are required to pay a $500 fee for delivery and paperwork.
Note: The $500 deposit is simply a fee for delivery and paperwork. You will have to pay for the exotic animal in cash to our delivery agent.
For more info, kindly contact us via Live Chat, get to our Customer Service: todddotson@supremeexoticanimalsforsale.com Or Fill out the form to send us a message
What exactly happens after ordering?
- An email or text will be sent to you shortly containing our cashier’s payment details selected during checkout.
- After payment has been confirmed, your baby will be taken to a vet for a final checkup to have an updated health report to ensure the baby arrives in good health conditions.
- Pet will be registered for delivery afterwards.
Do I get a tracking number?
Once your order has been registered for delivery, you will receive a tracking number within the first 12–24 hours. Updates may be slow, but keep at it.
Which payment methods are accepted in your Online Shop?
Well, we accept payments via: CashApp, Apple Pay, Chime, Bank Transfer, Gift Cards ( Amazon, Walmart, or any other gift card), PayPal (Friends and Family option only), and Venmo (Friends and Family option only).
How Does The Animal Survive the delivery
Most of our exotic animals are arranged for short transit times to minimize stress and ensure the animal’s well-being and are placed in crates twice the animal’s size with good ventilation.